Tuesday, July 26, 2011

Improving Workplace Communication Style

As we have learned in the few short weeks we've been in class, although it may seem easy, communicating effectively takes quite a bit of skill. While I am unable to speak for everyone, I know several of us have just recently entered full-time employment after graduating from Western New England College in May 2010. With that said, choosing the right words, using appropriate body language, listening with our minds instead of just our ears, and getting our message across successfully are just a few skills that majority of individuals need to work on.

Unfortunately, today, jobs are not all that easy to come by. Therefore, it is crucial that we make an effort to improve our communication skills within the workplace. After all, it may even save or result in one getting a job. The article, Eight Tips to Improving Your Workplace Communication Style and Keeping Your Job, delves deep into several tips for improving communication in the workplace. I strongly encourage everyone to take a look at the article, for employing these simple yet effective strategies can enhance ones relationship with their colleagues and boss.

9 comments:

  1. This article caught my attention by the title alone! Aside from the goal to keep your job in this market, this was a great article for me professionally. My department is suffering from gossipmongering and low morale, and it's easy to get pulled into the negativity. This article reminded me to step back and be as professional as I can while communicating with my coworkers.

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  2. Gossip kills! The one thing I have found being an "outside" sales rep. is that I never want to go back to an office enviornment full time. The politics and gossip are something I can do with out.

    Whenever we have to go to corporate for meetings at HQ the gossip machine starts up and runs full steam until the last rep. leaves for home. You have to be crafty to make it through unscathed:)

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  3. I also enjoyed the article.. I believe in tackling misunderstandings as soon as possible.

    Yet,in my experience that has not always worked to my advantage. In retrospect maybe some of my timing was off in other cases "clearing the air" backfired because I did have clear understanding of the other persons motives. Inmy case I thought we had moved on clearly after losing my job it was apparent that the other person had not.

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  4. Great article Caitlin. The tips in the article are very useful to all employees, especially new employees like ourselves. In our organizational roles it is important for us to continually be aware of the environment around us while staying out of gossip, controversy, and not getting too personal.

    I liked the statement "if someone is talking to you about someone else, they are doing the exact same thing behind your back about you." Remembering this is so important, not just in the workplace but also in our social lives. In order to remain in good standing in our organizations we should never talk bad about other people using improper communication channels. If we get ourselves involved in the gossip train our credibility could be severely damaged, hindering our ability to be successful employees.

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  5. I actually could use some advice along the lines of communicating and clearing the air. At my job, I've been emailing questions to an IT guru for an application that I have to use and know nothing about. I think that the guru is annoyed with my question asking based on her latest emails. I'm wondering if I said something wrong? I don't know. But how do I go about "clearing the air" appropriately when I only suspect there is a problem, but don't really know the real root of the issue.

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  6. Hi Caitlin, this is a very good article for new employees. The points mentioned are realistic and need a lot of practice to actually follow. I just printed a copy of the article to hang in my work area so that it stays in my sight as much as possible. About #6, avoiding getting personal, this point is mentioned to me by my senior at school who got his first job couple of years back. Instead of such scattered knowledge, I liked your article which consolidates many points in one view.

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  7. Nice article Caitlin! I really liked the 8th tip where it says "Become an observer by speaking less." I really think that most people do not appreciate the value of observing and speaking less. We have a famous saying that states "Speech is Silver, Silence is Golden!" I always believe that if one feels hesitant whether they should talk or not, they probably shouldn't because it would never hurt them if they didn't! I may be wrong though!

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  8. Aside from gossip, which can be harmful, sharing too much personal information can come back at you as well. There is a fine line between being open and genuine and sharing too much. As a rule, I will accept LinkedIn invitations from colleagues but not my immediate boss. While I try to keep my Facebook to just friends, it's difficult to refuse an invitation from someone who works in my organization. My rule of thumb is that while I give thoughtful consideration to my FB connections, my private life makes me who I am, so I make sure to keep it fun but appropriate. I guage the appropriate nature against what my grandkids, nieces and nephews see.
    I have found that sharing too much personal informaiton with the boss tends to make one appear vulnerable. Some bosses, by their nature, see this as a sign of weakness and may use it against their employee.
    Good paper, simple, direct rules to follow.

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  9. Nice post, Caitlyn. From your colleagues reviews, it struck a number of chords. What I appreciate is the fact that successful communication is so much more than simply what you say - it includes what you choose not to say as well and how and why you say it.

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